Refund & Cancellation Policy

Last Updated: April 2026

This Refund & Cancellation Policy applies to services provided by InteriorPrime, including painting, drywall, plastering, renovation, tile, epoxy, repair, and property maintenance services.

Estimates

Estimate requests are free unless otherwise stated. Final pricing may change after an on-site inspection, material review, or change in project scope.

Deposits

Some projects may require a deposit before scheduling, purchasing materials, or reserving labor. Deposits may be non-refundable once materials are purchased, labor is scheduled, or preparation work has started.

Cancellations

Customers should notify InteriorPrime as soon as possible if they need to cancel or reschedule a project. We request at least 24–48 hours’ notice for cancellations or schedule changes.

Refund Eligibility

Refunds may be considered when:

• Payment was made by mistake.
• The service was not started and no materials were purchased.
• A cancellation was made within an acceptable timeframe.
• InteriorPrime determines that a refund is appropriate based on the situation.

Non-Refundable Items

The following may be non-refundable:

• Custom-ordered materials
• Paint, tile, epoxy, fixtures, or supplies already purchased for the project
• Completed labor
• Deposits used to reserve labor or project time
• Work already performed according to the approved scope

Project Changes

If the customer requests changes after work begins, additional charges may apply. Refunds are not guaranteed for completed work or materials purchased based on the original approved project scope.

Disputes or Concerns

If there is an issue with completed work, customers should contact us promptly. InteriorPrime will review the concern and may offer correction, adjustment, or another resolution depending on the situation.

Contact Us

Email: info@interiorprime.com
Phone: 201-724-4054
Address: 155 Hazel St, Paterson NJ 07503